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Primary care management consulting for GP practices and PCNs across England. IGPM Accredited Member.

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Why Compliance Systems Should Be Built Around People, Not Paper Why Compliance Systems Should Be Built Around People, Not Paper
  • Ben Haresign

Why Compliance Systems Should Be Built Around People, Not Paper

Compliance is an essential part of running a safe and well-governed general practice. Policies, audits, incident reviews, and …

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The Future of Practice Management in Primary Care The Future of Practice Management in Primary Care
  • Ben Haresign

The Future of Practice Management in Primary Care

Practice management has always been central to the success of general practice. Behind every well-run surgery is a …

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Managing Change in General Practice Without Overwhelming Staff Managing Change in General Practice Without Overwhelming Staff
  • Ben Haresign

Managing Change in General Practice Without Overwhelming Staff

Change has become a constant feature of general practice. New digital systems are introduced, clinical guidance evolves, regulatory …

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Making Staff Reviews Meaningful in General Practice Making Staff Reviews Meaningful in General Practice
  • Ben Haresign

Making Staff Reviews Meaningful in General Practice

Staff reviews are a common part of workforce management in general practice. Most organisations schedule annual appraisals or …

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Why General Practice Needs Better Operational Infrastructure Why General Practice Needs Better Operational Infrastructure
  • Ben Haresign

Why General Practice Needs Better Operational Infrastructure

General practice has changed dramatically over the past decade. Patient demand has increased, regulatory expectations have grown, multidisciplinary …

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Managing Patient Safety Alerts Across a Primary Care Network Managing Patient Safety Alerts Across a Primary Care Network
  • Ben Haresign

Managing Patient Safety Alerts Across a Primary Care Network

Patient safety alerts play an essential role in protecting patients and improving the quality of care delivered across …

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Introducing New Digital Tools in General Practice Introducing New Digital Tools in General Practice
  • Ben Haresign

Introducing New Digital Tools in General Practice

Digital systems now play a central role in the daily operation of general practice. From patient records and …

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Why Email Is One of the Biggest Governance Risks in General Practice Why Email Is One of the Biggest Governance Risks in General Practice
  • Ben Haresign

Why Email Is One of the Biggest Governance Risks in General Practice

Email has become one of the most widely used tools in healthcare communication. In general practice, it is …

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The Most Common Compliance Evidence Gaps in GP Practices The Most Common Compliance Evidence Gaps in GP Practices
  • Ben Haresign

The Most Common Compliance Evidence Gaps in GP Practices

General practice teams work hard to maintain safe, effective services for their patients. However, even well-run practices can …

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