Blog & Articles

• Ben Haresign
• CQC

The Complete CQC Preparation Guide for GP Practices

• Ben Haresign
• Compliance

Get Ahead of QOF 2026/27 Before the Business Rules Arrive

The QOF 2026/27 business rules are still pending. System suppliers have not yet released updated templates, and the …

• Ben Haresign
• Compliance

The Practice Manager’s Governance Checklist

Running a GP practice involves far more than managing day-to-day operations. Practice managers are responsible for coordinating governance …

• Ben Haresign
• Compliance

Building a Compliance Calendar That Actually Works in General Practice

Governance in general practice is rarely a single task. It is a collection of hundreds of small responsibilities …

• Ben Haresign
• CQC

50 Essential Policies Every GP Practice Should Have

Policies form an important part of the governance framework within any GP practice. They provide guidance for staff, …

• Ben Haresign
• Leadership

Understanding GP Patient Survey Results

Each year, the GP Patient Survey provides valuable insight into how patients experience general practice services. The results …

• Ben Haresign
• Leadership

Preparing Your Practice for Always-On Online Access

Digital access to general practice has expanded rapidly in recent years. Online appointment booking, digital consultations, and patient …

• Ben Haresign
• Compliance

Creating a Training Matrix for GP Practice Staff

Training is an essential part of maintaining safe and effective services in general practice. Staff across the organisation …

• Ben Haresign

A Day in the Life of a GP Practice Manager

General practice is a fast-moving environment where operational priorities shift constantly. Patient demand, staffing challenges, governance responsibilities, and …