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Primary care management consulting for GP practices and PCNs across England. IGPM Accredited Member.

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The 2026 GP Patient Survey: Access Is Changing, but Experience Is About More Than Digital Doors The 2026 GP Patient Survey: Access Is Changing, but Experience Is About More Than Digital Doors
  • Ben Haresign
  • Access

The 2026 GP Patient Survey: Access Is Changing, but Experience Is About More Than Digital Doors

The 2026 GP Patient Survey shows improving patient experience and rapidly expanding digital access. But analysis across more …

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Plaud MCP Has Launched: Turning Practice Meeting Recordings Into Useful Work Plaud MCP Has Launched: Turning Practice Meeting Recordings Into Useful Work
  • Ben Haresign
  • Compliance

Plaud MCP Has Launched: Turning Practice Meeting Recordings Into Useful Work

Plaud MCP connects meeting recordings, transcripts and summaries directly to ChatGPT, Claude, Codex and other AI tools. Here …

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Reasonable Adjustment Digital Flag: What GP Practices Must Have in Place by September 2026 Reasonable Adjustment Digital Flag: What GP Practices Must Have in Place by September 2026
  • Ben Haresign
  • Access

Reasonable Adjustment Digital Flag: What GP Practices Must Have in Place by September 2026

Every publicly funded health and care provider must fully implement the Reasonable Adjustment Digital Flag by 30 September …

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MMR/V Catch-Up Campaign 2026/27: What GP Practices Need to Do MMR/V Catch-Up Campaign 2026/27: What GP Practices Need to Do
  • Ben Haresign
  • Compliance

MMR/V Catch-Up Campaign 2026/27: What GP Practices Need to Do

The 2026/27 national vaccination catch-up campaign focuses on MMR and MMRV. Here is the operational checklist for call …

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SFE Update: GP Reimbursement Scheme Hourly Rate Cut from £90.61 to £78.41 SFE Update: GP Reimbursement Scheme Hourly Rate Cut from £90.61 to £78.41
  • Ben Haresign
  • Finance

SFE Update: GP Reimbursement Scheme Hourly Rate Cut from £90.61 to £78.41

A late amendment to the 2026/27 GMS Statement of Financial Entitlements has reduced the maximum hourly reimbursement available …

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Why can’t I get a GP appointment? Follow the money Why can’t I get a GP appointment? Follow the money
  • Ben Haresign
  • Access

Why can’t I get a GP appointment? Follow the money

General practice is delivering millions more appointments, answering tens of millions of calls and managing rapidly growing online …

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GP Reimbursement Scheme 2026/27: How Practices Can Claim Through CQRS Local GP Reimbursement Scheme 2026/27: How Practices Can Claim Through CQRS Local
  • Ben Haresign
  • Compliance

GP Reimbursement Scheme 2026/27: How Practices Can Claim Through CQRS Local

The Practice Level GP Reimbursement Scheme is now live for 2026/27. This guide explains how to calculate your …

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Dashboards Do Not Run Practices: Decisions Do Dashboards Do Not Run Practices: Decisions Do
  • Ben Haresign
  • Data & Analytics

Dashboards Do Not Run Practices: Decisions Do

Dashboards are useful, but they do not run a GP practice. A report only creates value when it …

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AI in General Practice: It Is Not Just Patient Data You Need to Worry About AI in General Practice: It Is Not Just Patient Data You Need to Worry About
  • Ben Haresign
  • Compliance

AI in General Practice: It Is Not Just Patient Data You Need to Worry About

AI can help general practice create templates, improve wording, structure spreadsheets and reduce admin. But the risk is …

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