Ben Haresign

About Me

Over a decade in primary care operations and management, delivering improvements in access, QOF achievement, and data‑driven decision making. Skilled in leading multidisciplinary teams and aligning digital systems with real‑world workflows. Always practical, outcome‑focused, and sustainable.

Name Ben Haresign
Role Practice Business Manager
Credential IGPM Accredited Member
Speciality Digital & Data Specialist
Focus GP Practices & PCNs, England
Email [email protected]
Blog chasethehare.com
Consulting Available

Contact Me

Consulting Services

Access, Capacity & Demand

Review of telephony, online requests, appointment books, and rota management; balancing same‑day and continuity demand.

QOF & Enhanced Services

Dashboards and recall workflows to lift achievement with less admin. Ownership, exception hygiene, and weekly huddles that work.

Digital Transformation

EMIS/TPP configuration, automation (n8n / Power Automate), SharePoint, and data pipelines for reliable reporting.

Change & Delivery

Discovery → pilot → rollout. Governance, cadence, and communication that keeps momentum across practices and PCNs.

Education & Credentials
IGPM Accredited Member
Institute of General Practice Management
Nationally recognised accreditation for GP Practice Managers, demonstrating competency across all areas of primary care business management.
Practice Management Development
Primary Care & NHS CPD
Formal training and continuing professional development in healthcare management, operations, HR, and finance within NHS primary care.
Digital & Data Specialist
Ongoing Professional Development
Continuous learning in data analytics, workflow automation, Power BI, and NHS clinical systems including EMIS Web and TPP SystmOne.

Experience
Practice Business Manager
GP Practice · Current
Leading full practice operations: access, QOF & enhanced services, workforce, finance, and digital systems. Driving data‑led improvement programmes across the PCN.
Consultant — Haresign Consulting Services
Independent · Ongoing
Providing access & capacity redesign, QOF optimisation, digital transformation, and PCN collaboration support to practices across England.
Digital Product Developer
Personal & Commercial Projects · Ongoing
Built PracticeConnect, ChaseTheZone, the Redditch Hockey Club Portal, and NHS-facing performance dashboards used across multiple practices.